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Talisma In the News

This page contains selected global articles and coverage about Talisma products and services. Please note that links to articles are not under Talisma control and are subject to change without notice.

News Articles 2008

News ArticlesDateLink
Customers Disappointed By Web Sites, Online Customer Service - Online Media DailyMar 5, 2008Read
Audit Finds Poor Online Banking Customer Service - eMarketerMar 4, 2008Read
Online banking customer service 'needs to improve' - Direct ResponseMar 4, 2008Read
10 tips for employing live chat profitably - Internet RetailerMar 1, 2008Read
Thinking Outside the Inbox - Bank Technology NewsMar 1, 2008Read
36% of e-mails to the bank go unanswered - ZDNetFeb 27, 2008Read
Since talk’s not cheap, retailers must know when to offer online chat - Internet RetailerFeb 22, 2008Read
Study Shows Banks Lacking in Customer Service Deliverables - TMCnetFeb 21, 2008Read
Talisma Reports 'Record' Revenue for Q4 2007 - TMCnetFeb 21, 2008Read
TMCnet Contact Center Week In Review - TMCnetFeb 15, 2008Read
Talisma Releases CIM Paper for Banking Contact Centers - TMCnetFeb 12, 2008Read
Talisma Adds Deep Analytics to Offering - DMNewsFeb 5, 2008Read
A Sly Partnership for ClickFox and Talisma - CRM Magazine/DestinationCRM.comFeb 1, 2008Read
Talisma, ClickFox Partner for Customer Experience Analytics - TMCnetJan 30, 2008Read
Talisma In Analytics Deal - NWInnovationsJan 29, 2008Read
Despite mortgage crisis, Talisma finds success in Financial Services - PC WorldJan 23, 2008Read
Online Gaming Sites in UK See Customer Service Improve Moderately - Online Casino AdvisoryJan 15, 2008Read
UK Online Gambling Sites Improve - Online Casino NewsJan 14, 2008Read
UK Online Gaming Sites Improving Customer Service, But Still Lagging in Other Areas - TMCnetJan 14, 2008Read
Gambling Websites On a Roll with Customer Service - CRM TodayJan 10, 2008Read
Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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