Talisma offers complimentary, regularly-scheduled Customer Interaction Management (CIM) training delivered online multiple times each week. Courses are designed to introduce and expand on each CIM product, including knowledgebase, email, and chat. These classes offer an effective method for new and experienced users to enhance product functionality skills and learn about new product releases for no additional investment.
Enterprise Course Offerings
Talisma offers the following comprehensive training courses:
- Fundamentals - Highlights information regarding the essential features and functionality of the Talisma solution
- Advanced - Provides an in-depth look at enhanced administrator features and functionality
- Supervisor and Administrator - Demonstrates key tools that managers use to effectively support and monitor end-users
- Personalized - Offers customized content designed specifically for a particular division or group of attendees
Talisma customers can access the Customer Support Portal to review detailed course descriptions, view an online calendar featuring a month by month schedule, and register for individual or multiple courses. For all other inquiries, please email sales@talisma.com.
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